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Provide "Update Later" and "Install Later" options when the update is available.Fix SXFi App unable to connect to the device when Creative App is running.– Creative App (Windows) v1.8.x is targeted to release in Mid Jun 2022 with the below changes: – Creative App (Windows) v1.7.8 is released on. Fix SXFI App (Windows) unable to connect to the device when it is launched from Creative App (Windows).There will be a v1.7 target to be available end of the month with the below main changes: X3 support has been enabled on 4 Apr on the released Creative App (Win) v1.6.5. – Creative App (Mac) v1.4.1.71 that supports X3 on Apple M1 & Intel system, Smart Comm Kit for X4 is available on the product support page and via an in-app update on. Under the 5.1 Speaker test, all channels go to the front speakers.Sound Blaster Z or AE series Dolby encoder has no sound after cold boot or reboot.

– With the recently released Win 11 22H2, we are aware of and looking into the below-reported issues. There were some submissions with only the log and no other information, so it is also difficult for us to correlate the issues that the log is meant for without combing through the entire forum.Īny private correspondence or submission of diagnostic logs should be sent to [ Please note however that this is more of a community engagement email, so those with specific support issues required on their products are still advised to contact our official Customer Support at, where we have much more dedicated resources and Customer Support Officers to track and look into various support issues. For submission of diagnostic logs, we appreciate it if you can include your Reddit user name, the Reddit thread which would correspond to your issue (if there is one), or a short description of your issues. Since Reddit only allows two sticky posts per subreddit and there are always going to be multiple things we want to keep everyone updated on, I've created this thread that will be edited and updated regularly with the status of items and any major updates.Īttached here is the link to the Diagnostic Tools that might be referenced in the thread if we need anyone to capture diagnostic logs for their issues.